If you're running Windows 2008, be sure to disable IIS, since it acts as a web server and thus by default it intercepts incoming traffic on port 80. Make sure NTL Studio Distribution has administrator privileges. Right-click on the shortcut, select "properties"…
If you upload an audio file to a unit, and the process seems to succeed without a relink failure or some other obvious problem, yet the unit still plays no audio, check the following items: 1. Is the volume set correctly? 2. Is the output device connected…
1. Verify the audio being loaded is in the correct format. NTL Studio supports .mp3 files up to 128Kbps and either 8-bit or 16-bit .wav files. 2. Verify the computer has at least DirectX v9.0c. If a connection is made to the unit using NTL Studio Distribution…
Depending on which firewall, if any, that you utilize, you may find the need to open up certain ports to allow NTL Studio to work properly. The methods for doing this are varied, as there are many different firewall options available. The ports normally used…
This error is caused when a unit is performing a Load or Connect-Back and is having an issue finding the audio files. Causes: 1. Audio files have been moved or deleted from computer/server. 2. A client/server environment has been setup and the mapped drive…
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